About us

Rules and Policies

Let the good times roll at Boomtown Bossier, the friendliest casino in Shreveport-Bossier City, Louisiana. Between games you can choose from one of delicious cafes and restaurants or cozy up in a booth with a drink and friends. In Boomtown’s unpretentious and inviting atmosphere, you’ll feel like a friend, not a number.

 

Check-In and CheckOut
Check-in begins at 4pm. Checkout is 11am. Express checkout is available through your television. Late checkouts are subject to an additional charge.

 

Cancellation Policy 
Reservations must be cancelled 24 hours prior to arrival date to avoid a penalty of a one-night hotel stay. No-shows are charged a fee of a one-night hotel stay. Exceptions may apply during holidays, special events or conventions.

 

Deposit Policy
Upon check-in a $50 deposit will be required with a major credit card or debit card. Credit card will have a pending authorization for up to 14 business days. Please note, use of a debit card will result in a $50 charge and will take up to 30 business days to be refunded. No cash or pre-paid cards accepted.

 

Pet Policy
Boomtown Bossier does not allow pets. Please contact the hotel directly for pet boarding facilities in the area.

 

Guest Laundry 
Same-day service available Monday - Friday, excluding holidays. Drop-off deadline is 8am. Contact the Front Desk at 318.841.2333 to arrange pick up. Items will be delivered to the guest's room after 5pm. List of laundry services and prices are available in each guest room.      

 

Smoking Policy 
Smoking is permitted in designated hotel rooms. Although we make every effort to ensure that all requests for bed type and smoking preference are received, Boomtown Bossier City does not guarantee a specific bed type or smoking preference. Rooms will be assigned upon check-in based on availability. A $150 cleaning fee will be charged for smoking in a non-smoking hotel room.

 

Parking and Complimentary Valet
Self-parking is available in the main parking area and the parking garage. Valet parking is available and complimentary.

Wi-Fi Access 
Complimentary for hotel guests.

 

Pool (click here for photo
Hours of operation vary and are seasonal.  Available for hotel guests only.